1. Preamble
These General Terms and Conditions of Sale (GTC) govern the contractual relations between Pulsecom , operating the Refuge Grooming brand, located at 3 rue des Érables, 78360 Montesson , registered under number 89136000000014, and any natural or legal person wishing to make a purchase via the Refuge Grooming brand website (refugegrooming.com), hereinafter referred to as "the Customer".
For any questions, the Client can contact Refuge Grooming at the following address: contact @refuge grooming .com .
2. Purpose
These General Terms and Conditions aim to define the terms of sale between Refuge Grooming and the Customer, from the order to the services, including payment and delivery.
3. Products
The products offered are those that appear on the refugegrooming.com website, while stocks last. Each product is accompanied by a description drawn up by Refuge Grooming .
4. Rates
The prices listed on the site are prices in euros (€) including all taxes (TTC), taking into account the VAT applicable on the day of the order. Refuge Grooming reserves the right to modify its prices at any time, it being understood, however, that the price listed in the catalog on the day of the order will be the only one applicable to the Customer.
5. Order
The Customer places an order on the refugegrooming.com website. To purchase one or more items, the Customer must follow the online ordering process and validate the payment.
6. Payment
Payment is due immediately upon ordering, including for pre-ordered products. The Customer can pay by credit card or via Paypal.
7. Delivery
Deliveries are made to the address indicated when ordering. Refuge Grooming undertakes to ship orders within 1 to 2 working days maximum. In the event of a shipping delay, an email will be sent to the Customer to inform them.
8. Right of withdrawal
At Refuge, the Customer has a period of 14 days from receipt of their products to exercise their right of withdrawal without having to provide reasons or pay a penalty. Returns must be made in their original condition, complete (packaging, accessories, instructions) and unopened. Any returned product that has been opened, used or damaged will not be refunded. Any damage to the product or its packaging may prevent the exercise of the right of withdrawal.
9. Guarantees
All products supplied by Refuge Grooming benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In the event of non-conformity of a product sold, it may be returned, exchanged or refunded.
10. Liability
Refuge Grooming , in the online sales process, is only bound by an obligation of means. Its liability cannot be incurred for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, service interruption, or other involuntary problems.
11. Intellectual Property
All elements of the refugegrooming.com site are and remain the intellectual and exclusive property of Refuge Grooming . No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site whether software, visual or audio.
12. Personal data
Refuge Grooming is committed to preserving the confidentiality of the information provided by the Client. In accordance with Law No. 78-17 of January 6, 1978, the Client has the right to access, modify and delete data concerning him by contacting contact @refuge grooming .com .
13. Dispute Resolution
These online sales conditions are subject to French law. In the event of a dispute, jurisdiction is assigned to the competent courts of Versailles , notwithstanding multiple defendants or third-party claims.